Team Lead – Category Management

Category Lead – DACH Market

With more than 25 years of experience and the same passion and ambition we had from day one, zooplus continues to be a trailblazer in the pet e-commerce industry.

Our solutions help make over 12 million customers happier, and that is something we truly care about. We continuously adapt, embrace change, and tackle new challenges to keep improving every day.

Join us and discover a place where your professional potential meets your passion for pets.

About the Role

At zooplus, we are looking for a commercially driven leader to take ownership of key categories within the DACH region — our largest and most strategic market.

This is more than a traditional category management role. You will operate like a General Manager for your categories, taking full ownership of strategy, growth, pricing, onsite performance, and team leadership from end to end.

Working closely with Marketing, CRM, Vendor Management, and Own Brand teams, you will transform customer and market insights into measurable commercial success.

Why This Role Is Different

At zooplus, local teams do not simply execute centrally defined strategies — they actively shape the business.

You will have the autonomy to drive market-specific initiatives, influence commercial direction, and create scalable ways of working that directly impact growth and profitability across DACH.

What You’ll Own

• Define and execute the commercial strategy for your categories across the DACH region.
• Drive topline growth, profitability, and KPI performance at both category and product levels.
• Lead pricing strategies, promotional planning, and campaign execution to maximize commercial impact.
• Own onsite merchandising and customer journey optimization to improve conversion rates and growth.
• Expand Own Brand performance through customer acquisition, migration, and retention initiatives.
• Use customer insights and data analytics to continuously identify opportunities and optimize performance.
• Lead, coach, and develop a high-performing team of four professionals.
• Influence cross-functional stakeholders and collaborate with broader teams to deliver measurable business outcomes.

What We’re Looking For

• Experience in retail, FMCG, or e-commerce with strong category ownership responsibilities.
• Proven ability to lead teams while driving commercial growth and operational performance.
• Strong commercial acumen combined with a hands-on and analytical mindset.
• Confidence working cross-functionally and influencing senior stakeholders.
• Solid understanding of how pricing, marketing, vendor management, and operations work together to drive business success.
• Strong knowledge of DACH customer behavior and regional market dynamics.
• German language skills at a minimum B1 level and strong English communication skills.
• A proactive, entrepreneurial mindset with a strong focus on delivering impact.

What You Can Expect

• A high-visibility leadership role within Germany, zooplus’ largest market.
• Real ownership across strategy, execution, and performance management.
• The opportunity to influence scalable commercial initiatives beyond a single market.
• A fast-paced, high-performance environment focused on growth and measurable results.
• The chance to lead your category like a business — not simply manage it.

Additional Benefits

• Hybrid working model with 60% office collaboration and 40% remote flexibility.
• Opportunity to work abroad for up to 20 days per year in approved countries.
• Career development opportunities, training programs, and ongoing professional support.
• Wellbeing initiatives and employee support programs.
• Subsidized transportation or bike leasing programs.
• 20% employee discount across all zooplus products.
• Collaboration with an international and multicultural team across Munich, Madrid, Krakow, Wroclaw, London, and Vienna.

About zooplus

Headquartered in Munich, zooplus is one of Europe’s leading online pet platforms, serving millions of customers with a passion for innovation, collaboration, and customer happiness.

We believe in equal opportunity and are committed to fostering an inclusive environment where everyone can grow, contribute, and reach their full potential.