About Taktile
Taktile is building the world’s leading platform for running critical, highly automated decisions powered by AI.
Our customers in financial services use Taktile to detect fraud, prevent money laundering, and expand credit access
for small businesses. Every day, millions of decisions worldwide are powered by Taktile.
We are a high-growth, post–product-market-fit startup on a fast trajectory toward market leadership in automated
decisioning for large enterprises.
Role: Strategic Account Director
As a Strategic Account Director, you will drive the growth of Taktile’s strategic customer base and ensure that our solutions empower large organizations to optimize their decision-making processes. You will act as a trusted advisor to executives, steer complex sales cycles, and represent Taktile as a credible thought leader in the market.
About You
- Extensive experience managing complex 9+ month deal cycles and executing account strategies that drive global expansion.
- Expert at navigating large organizations, aligning senior stakeholders, and translating goals into clear ROI and measurable outcomes.
- Able to distill abstract challenges into executable, high-impact initiatives.
- Combine commercial acumen with a results-driven mindset to identify value opportunities and accelerate growth.
- Experienced negotiator within enterprise procurement frameworks.
- Proven ability to build deep, strategic relationships with senior stakeholders including C-suite and Board members.
- Exceptional communicator with compelling executive-level messaging skills.
- Curious and customer-centric, with strong solution-design collaboration capabilities.
- Humble, growth-minded, and eager to adopt new methodologies and best practices.
- Collaborative team player thriving in cross-functional environments.
- Strategic and creative in stakeholder engagement and customer experience optimization.
What You’ll Do
- Develop and execute comprehensive account strategies for strategic financial services customers.
- Qualify and manage multi-stakeholder sales cycles from lead to close, emphasizing long-term value and ROI.
- Build a deep understanding of customers’ models, decision-making processes, and tech stacks to identify opportunities for innovation.
- Lead discovery sessions, solution workshops, and executive presentations that articulate Taktile’s value.
- Ensure a seamless, consultative buying experience.
- Collaborate with Customer Success teams to ensure smooth handovers and long-term success.
- Provide customer feedback to Product, Marketing, and Leadership to influence roadmap and GTM strategies.
Ideal, But Not Required
- Experience in a senior consulting role.
- Experience in AI or Digital Transformations.
- Experience selling AI or Automation solutions in regulated industries.
Our Offer
- Work with colleagues who challenge, support, and inspire you.
- Make a meaningful impact and shape an early-stage company.
- Experience a flat hierarchy with direct communication to founders.
- Learn from experienced mentors and leverage a global network of top tech investors and advisors.
- Receive a top-of-market equity and cash compensation package.
- Access a self-development budget for conferences, classes, books, and more.
- Use the equipment of your choice with a meaningful home-office setup.
Our Stance
- We welcome talented, driven candidates—even if you don’t meet every requirement.
- We value culture add over culture fit.
- We strongly encourage applicants from underrepresented and underestimated groups in tech.
- We actively work to recognize and combat racism, sexism, ableism, and ageism.
- We embrace all gender identities, expressions, and forms of love.
About Us
Taktile helps financial institutions make smarter, safer decisions with AI. Our software enables teams to automate
complex decisions—such as onboarding, underwriting, and fraud detection—with full visibility and control.
By combining AI and rich financial data, Taktile allows companies to adapt decision-making in real time as markets and risks evolve. Our mission is to build the world’s leading platform for AI-empowered automated decision-making in financial services.
Founded by machine learning and data science experts, our team spans Berlin, London, and New York and includes talent from Google, Amazon, Meta, and leading startups. We are backed by top investors including Y Combinator, Index Ventures, Balderton Capital, Tiger Global, and founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.
