Solution Engineer

About Payrails

Payrails is a global payment software company helping leading enterprises take control of their payment
operations and maximize performance.
With deep expertise in the payments space and firsthand knowledge of merchant challenges,
we’re setting a new industry standard for how enterprises manage and optimize payments—delivering
greater control, visibility, and flexibility than ever before.

Our vision is to reimagine payments from the ground up.
We are building a deeply integrated meta layer that spans the entire payment lifecycle,
powered by a modular architecture.
This enables leading brands to solve complex operational challenges,
craft seamless customer experiences, and grow their business.

We are backed by top-tier investors including Andreessen Horowitz, HV Capital, EQT Ventures,
and General Catalyst, who share our mission to simplify global payment complexity.

At Payrails, we are committed to building a team of exceptional, driven people.
Excellence is not just a value—it’s how we work.
We believe in trust, clarity, shared purpose, and deep respect for each other’s craft.
With context and ownership, our teams move faster, make better decisions,
and stay focused on the problems that matter most.

Your Team

Payrails is a highly dynamic workplace, and our Payment Strategy team works directly with clients.
Our mission is to:

  • Deliver tailor-made and innovative solutions for complex merchant requirements and use cases
  • Provide a best-in-class onboarding experience and ongoing service to merchants
  • Optimize payment performance through data-driven insights and growth opportunities
  • Stay ahead of Fintech trends to continuously improve our offering and empower client growth

As a Solution Engineer, you will oversee your customers’ end-to-end technical journey
at Payrails, working alongside an ambitious and knowledgeable team with the freedom to make a real impact.

How You Will Make an Impact

  • Lead end-to-end integration engineering, from high-level architecture design to hands-on code implementation
  • Act as the technical expert and primary point of contact in both pre- and post-sales engagements
  • Support positioning, closing, and onboarding of new merchants
  • Build trusted merchant relationships by educating customers on Payrails’ value proposition, best practices, and product roadmap
  • Deliver solution demos, executive briefings, and technical workshops showcasing how Payrails solves complex payment challenges
  • Collaborate cross-functionally with Payment Strategy, Sales, Product, and Engineering teams to ensure seamless onboarding and continuous improvement
  • Occasionally travel to customer sites for installations, workshops, or technical deep-dives

What We Are Looking For

  • 5+ years of experience in Software or Integration Engineering, with hands-on API/SDK work (ideally in startup or scale-up environments)
  • Proficiency in one or more programming languages:
    Java, Python, JavaScript/TypeScript, Ruby, Golang, C#, .NET
  • Experience debugging API calls and using monitoring tools such as Grafana, Splunk, or similar
  • Strong skills in technical diagramming (sequence diagrams, system diagrams, mockups)
  • Proven technical leadership on user-facing projects from design through delivery
  • Excellent communication and presentation skills, engaging both technical and non-technical stakeholders
  • Confidence leading workshops, demos, and discovery sessions with executive audiences
  • Track record of aligning technical solutions with business objectives and driving measurable customer outcomes
  • Fluent in English; additional languages (Arabic, French, German, Italian, Spanish) are a plus
  • Familiarity with the payments ecosystem (checkout, authentication, payouts, marketplaces) is a strong plus

What We Offer

  • High-impact, high-velocity environment with some of the most ambitious talent in the industry
  • A chance to shape a company and category from the ground up
  • Real ownership: Freedom and trust to build, test, and lead initiatives
  • A product trusted by leading global brands
  • Visa and relocation support for you and your family where required
  • Hybrid working model with an office in the heart of Berlin
  • Regular team events, activities, and off-sites
  • Discounted Urban Sports Club membership
  • Competitive salary and equity package
  • 27 days of annual paid vacation
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