Join Orbem – Unleashing AI-Powered Imaging for Everything and Everyone
Orbem is an impact-driven deep-tech scaleup with a global reach, founded in Munich, Germany, and now expanding internationally with our newest office in Houston, Texas. We develop fast, accurate, and accessible imaging solutions that provide access to otherwise unattainable sources of knowledge.
We aim to make a difference — developing solutions to sustainably feed the world, accelerate the transition to a green economy, and transform disease detection.
Join us on our mission to unleash AI-powered imaging for everything and everyone.
Position: Senior Technical Operational Excellence Manager (f/m/d)
- Start Date: As soon as possible
- Salary: €70,000 – €75,000 (annual gross, fixed range)
- Equity: €20,000 – €40,000 in company shares
- Benefits: up to €5,000 annually
- Work Model: Full-time, hybrid (based in Munich)
- Travel: Some travel required
Your Role
As our Senior Technical Operational Excellence Manager, you will be the architect of our technical processes and system reliability, playing a key role in scaling our operations. You’ll design and continuously improve the frameworks that ensure every system we deploy is installed efficiently and operates without interruptions.
In our high-stakes environment, the impact of a single failure is significant. You will create robust processes and quality gates that eliminate variability, mitigate risk, and build a foundation of operational resilience that enables Orbem to scale sustainably.
Your Day-to-Day Responsibilities
- Own the full technical installation lifecycle — from site readiness through handover — establishing robust quality gates at each stage.
- Analyze system performance data to identify root causes of failures and drive continuous process and product improvements.
- Build feedback loops that translate field performance into prioritized, actionable insights for the product team.
- Proactively identify operational risks through field data analysis and execute improvement initiatives.
- Standardize critical processes (e.g., warranty claims, system upgrades) for efficiency, scalability, and documentation.
- Collaborate with Field Operations, Product Development, and BI teams to define and track KPIs for installation quality and system uptime.
Your Experience and Skills
- Proven experience in operational excellence, process engineering, or quality management within industries handling high-complexity, high-value systems (e.g., medical devices, aerospace, scientific instrumentation, semiconductor equipment).
- A systematic and meticulous mindset with the ability to create order from complexity and a passion for precision.
- Strong analytical and problem-solving skills with experience in root cause analysis methodologies and continuous improvement implementation.
- Deep understanding of quality control principles and experience designing, implementing, and documenting scalable processes.
- Excellent project management skills with the ability to lead cross-functional initiatives and influence stakeholders without direct authority.
Fit to Our Values
- We own every challenge: We enjoy complexity and thrive under uncertainty.
- We strive for better: We seize opportunities for growth, challenge the status quo, and continuously learn and improve.
- We imagine new frontiers: We think beyond ‘doable’ and ‘reasonable’, designing a sustainable and healthy future together.
What Makes You Stand Out
- A natural curiosity and passion for deep-tech, with a genuine interest in understanding the technology and its impact.
- Experience in deep-tech or scale-up environments with a physical hardware product.
- Certification in quality or continuous improvement methodologies (e.g., Six Sigma, Certified Quality Engineer).
- Experience with Field Service Management software or similar operational tools in technical environments.
What We Offer
- International Environment: Join a diverse team with 40+ nationalities across 5 continents, united by purpose and innovation.
Attractive Compensation Package
- Stock Options: Share in Orbem’s success.
- Visa & Relocation Support: Seamless assistance for your move to Germany.
- Learning & Development: €1,750 annual budget for personal growth.
- Fitness Membership: Access to Urban Sports Club or Wellpass.
- Childcare Reimbursement: Support for Kita/Kindergarten fees.
- Deutschland Ticket: Full public transportation coverage.
Work-Life Integration
- Flexible Hours & Home Office: Work when and where it suits you.
- WFH Perks: €185 for home office upgrades + a high-quality external monitor.
- 30 Days Paid Leave: Plenty of time to recharge.
- Personal Leave: Flexibility for life’s important moments.
- Work from Anywhere: Experience new cultures and environments for up to 60 days per year.
Make a Difference
Join an ambitious, fast-growing team working on breakthrough technology. In our scale-up environment, you’ll have the freedom to lead your projects, make an impact, and help define the future. At Orbem, we’re committed to helping you discover your strengths — and while we aim to teach you, we also want to learn from you.
Your Team
As our Senior Technical Operational Excellence Manager, you’ll join a diverse, international team. Learn more about our people, their work, and their challenges at www.orbem.ai.
Location: Munich, Germany (Hybrid)
Department: Technical Operations
Ready to make an impact? Join us and help shape the future of AI-powered imaging at Orbem.
