Senior Revenue Operations Manager

Senior Revenue Operations Manager (Tools, Automations & AI)

At JOIN, we believe hiring should be easy, fast, and fair — for companies and candidates alike. That’s why we’re building intuitive and powerful recruiting software that helps businesses of all sizes find the right people effortlessly.

As our Senior Revenue Operations Manager (Tools, Automations & AI), you will own and evolve our commercial systems architecture. Your focus will be on building, optimizing, and scaling the tools and processes that power our Sales, Account Management, and Support teams.

You will translate commercial initiatives into structured workflows, automation logic, CRM architecture, and scalable data systems — enabling customer-facing teams to spend less time on administrative work and more time building customer relationships.

This role is critical in operationalizing major commercial initiatives and building scalable infrastructure for future growth.

What You’ll Be Doing

• Own and manage the commercial toolstack — Take full ownership of HubSpot and connected GTM systems such as Aircall, Clay, and Zapier, including architecture, integrations, and scalability.
• Build and implement CRM automations — Design and maintain complex multi-object workflows including lifecycle management, renewal triggers, routing logic, structured handovers, and AI-enhanced data flows.
• Drive structural system improvements — Lead CRM architecture initiatives such as object restructuring, organizational modeling, support/account management integration, and documentation automation.
• Leverage AI in operational workflows — Integrate AI-driven processes including scoring models, enrichment workflows, AI automation steps, and API-based solutions.
• Ensure data and process quality — Establish standards for data integrity, eliminate duplicates, monitor workflow errors, and maintain clean data flows across systems.
• Reduce operational overhead — Automate repetitive tasks and simplify workflows to maximize productivity for Sales and Account Management teams.
• Support commercial teams operationally — Resolve tooling and administrative requests efficiently while continuously improving systems based on team feedback.

Who You’ll Work With

You’ll collaborate closely with teams across Sales, Account Management, Support, Marketing, and Product. You’ll report directly to the Interim Head of Sales and act as the operational backbone of the commercial organization.

What We’re Looking For

• 3–5 years of experience in Revenue Operations within a B2B SaaS environment, ideally in a scale-up company.
• 3+ years of experience as a CRM owner/admin, including at least 2 years of recent HubSpot administration experience.
• Proven expertise managing commercial toolstacks, including complex workflow design, integrations, and end-to-end process ownership.
• Experience with low-code automation tools such as n8n, Retool, Clay, or similar platforms.
• Experience integrating AI into operational workflows and working with AI agents such as Claude Code.
• Strong SQL skills, including the ability to read, write, and debug queries.
• Experience working with structured databases such as BigQuery or similar technologies.
• Fluency in English.

Our Values

• ❤️ People First – We put humans at the heart of hiring.
• 🚀 Own It – We take initiative and solve problems independently.
• 🛠 Work Smarter – Efficiency beats effort.
• 💡 Be Bold – We challenge the status quo and push boundaries.

Our Working Environment

• Hybrid work model: 3 days in the office, 2 days remote.
• Fast-moving and collaborative company culture.
• Continuous learning, improvement, and adaptability are encouraged.

This Role Might Not Be Ideal If You

• Prefer highly structured environments.
• Are looking for a fully remote role.
• Prefer slower-paced environments with minimal change.
• Are not excited about ownership, autonomy, and growth opportunities.

Benefits

• 🖥 Apple hardware and top-quality equipment.
• 🏆 Team events including brunches, sports activities, and quarterly gatherings.
• 🌍 104 remote working days per year after probation, aligned with the hybrid policy.
• 🏦 Company pension scheme.
• 🏠 Relocation support including paperwork assistance, travel support, and temporary accommodation.

Additional Benefits for Berlin-Based Employees

• 🚉 Commute costs covered.
• 💳 Access to 100+ premium partner benefits with a monthly allowance.

Hiring Process

• 1️⃣ Intro Call (45 min) – Initial conversation with the People Team.
• 2️⃣ Role-Fit Interview (60 min) – Deep dive into your experience and fit for the role.
• 3️⃣ Case Study (60–90 min) – Practical assessment to showcase your thinking and problem-solving approach.
• 4️⃣ Leadership Meeting (45 min) – Final alignment conversation with leadership.

We value transparency throughout the hiring process — you’ll always know where you stand.

Diversity & Inclusion

We welcome applications from individuals of all ages, abilities, genders, religions, and backgrounds. If you require support during the hiring process or in the workplace, please let us know.

Don’t meet every requirement? No problem — we value diverse experiences and are always excited to connect with exceptional candidates.

📩 Apply now — we’d love to hear from you!