Senior Key Account Manager

About Wellhub

At Wellhub, we’re transforming workplace wellbeing by connecting employees around the world with leading fitness, mindfulness, therapy, nutrition, and sleep partners—all through one simple subscription.

Headquartered in New York City with teams across Europe, North America, and South America, our mission is to help every company become a wellness company. We believe work should be fulfilling, inspiring, and balanced, and we foster a culture where wellbeing, collaboration, and diverse perspectives drive innovation and meaningful impact.

About the Role

We’re looking for a Senior Key Account Manager to join our Partner Success team in Cologne. In this role, you’ll manage and grow strategic relationships with key partners, acting as a trusted advisor while driving long-term business success.

You’ll build strong, multi-level partnerships, identify growth opportunities, resolve operational challenges, and collaborate across teams to ensure an outstanding partner experience. This position offers a high level of autonomy, allowing you to make strategic decisions that directly influence partner success and business growth.

Note: Internally, this position is titled Partner Account Manager, while Senior Key Account Manager is used externally to align with the German market.

What You’ll Do

• Build and maintain long-term relationships with key partners through meetings, calls, emails, and on-site visits.
• Develop strong relationships with stakeholders at multiple organizational levels, including senior decision-makers and C-level executives.
• Proactively identify and resolve operational and strategic challenges throughout the partner lifecycle.
• Negotiate and secure exclusive partnership agreements to achieve business objectives.
• Improve the partner and customer experience by resolving integration, booking, and operational issues.
• Collaborate closely with internal teams to align on strategic priorities and support partner success.
• Analyse partner performance using data insights to identify opportunities for optimization and growth.
• Contribute to strategic initiatives that strengthen partner engagement and long-term satisfaction.

What You’ll Bring

• Education: Bachelor’s degree in Business, Marketing, Logistics, or a related field.
• Experience: At least 7 years of experience in Sales, Customer Success, Account Management, or a related commercial role.
• Languages: Fluent German and business-level English are required.
• Stakeholder Management: Proven experience engaging and influencing senior stakeholders, including C-level executives.
• Commercial Skills: Strong understanding of commercial negotiations and pricing strategies.
• Analytical Skills: Ability to analyse data, identify operational challenges, and develop effective solutions.
• Technical Skills: Proficiency with Microsoft Excel or Google Sheets and Google Workspace.
• Working Style: Resilient, proactive, and comfortable working in a fast-paced, dynamic environment.
• Nice to Have: Experience within the fitness or wellbeing industry, along with familiarity with Salesforce and Metabase.

What We Offer

• Wellhub Gold Membership providing access to gyms, fitness studios, digital wellbeing programmes, mental health resources, nutrition support, and the option to include up to three family members.
• Flexible First working model with hybrid or remote work options, home office reimbursement, and a monthly remote work allowance.
• Flexible working hours that allow you to organise your schedule around team collaboration and personal needs.
• 30 days of paid annual leave in addition to public holidays, plus an extra day off for your birthday.
• 100% paid parental leave for all new parents, with additional support for birth parents during their return to work.
• Continuous learning and career development through professional learning platforms, development plans, mentorship, and internal career opportunities.
• Collaborative culture built on trust, open communication, teamwork, and shared success.

Why Join Wellhub?

Join a globally recognised team that is redefining workplace wellbeing while helping millions of people live healthier, more balanced lives. As a member of Wellhub, you’ll contribute to meaningful work, collaborate with talented colleagues across the world, and grow your career in an environment that values innovation, ownership, and continuous learning.

We’re proud to have been recognised as a Top Sales Team of 2025, reflecting the collaboration, impact, and success our teams create together every day.

Diversity, Equity & Belonging

At Wellhub, we are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to be their authentic selves. We welcome applicants from all backgrounds and celebrate diversity across our global team.

Wellhub is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by applicable law.

We’re also proud to be Syndio Fair Pay Certified, reflecting our ongoing commitment to equitable and transparent compensation practices worldwide.

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