Sales Operations Specialist

About the Company

MicroHarvest is a biotech start-up on a mission to revolutionize the way we produce protein. We’re leveraging the power of fermentation and microorganisms to create sustainable, nutritious, and scalable protein ingredients for a growing global population.

We are builders and lifelong learners – connected by a shared passion to tackle one of humanity’s biggest challenges: feeding the world sustainably. Our solution is fast, flexible, and efficient – harnessing biomass fermentation to produce protein at unprecedented speed and with minimal environmental impact.

With production in motion, a growing team of cross-disciplinary experts, and strong market interest, MicroHarvest is scaling its operations to meet future demand. Join us on this exciting journey to make sustainable protein accessible for everyone.

Your Role

We are looking for a dedicated Sales Operations Specialist with a passion for operational excellence and scalable systems. Above all, in this role, you’ll be a structural enabler behind the scenes – ensuring that our commercial and operations teams can function smoothly, efficiently, and in full compliance.

You will report to the Commercial Manager and play a pivotal role in supporting our Sales Managers, coordinating logistics, and preparing MicroHarvest for its next growth phase.

Your Tasks and Responsibilities

  • Fulfillment & Logistics Coordination: Coordinate shipments (from samples to large-scale deliveries), manage warehouse operations, and ensure all logistics and documentation comply with requirements (customs, Incoterms, certificates).
  • Sales Execution Support: Manage administrative sales tasks—including pro-forma invoices, tracking, and label creation—while aligning on customer-specific documentation needs.
  • Documentation & Trade Compliance: Prepare and manage legal and operational documents, serve as the main contact for trade systems (e.g., REX, HS codes, SGS), and ensure export compliance.
  • Inventory & Process Alignment: Ensure traceability through batch tracking and maintain audit-ready databases.
  • Internal Legal Process Support: Coordinate NDA administration, assist with legal agreements, and help oversee trademarks and budget alignment with Marketing.
  • Process Optimisation and Reporting: Identify and resolve workflow friction points; implement light-touch reporting on key metrics and recurring issues.
  • Cross-team Collaboration: Work with external partners (logistics, customs, legal) and internal teams (Marketing, Legal, Product) to ensure aligned operations.

What You Need to Succeed

Education and Hard Skills:

  • Degree in Business, Logistics, Supply Chain, or related field.
  • Fluent in English (written and spoken).
  • Proficient in Excel; experience with databases and ERP tools is a plus.
  • Knowledge of trade compliance and contract handling.

Experience:

  • 4+ years in sales ops, logistics, or commercial support.
  • Experience in scale-up or fast-growth environments preferred.
  • Strong multitasking and organizational skills.

Soft Skills:

  • Pragmatic, proactive, and impact-driven.
  • Self-motivated and ownership-oriented.
  • Collaborative with sharp attention to detail.

What We Offer

  • Work with a highly driven team of exceptional individuals from diverse backgrounds.
  • A transparent, supportive, and fun company culture that encourages creativity and ownership.
  • A role in a high-growth, venture-backed scale-up, where your work has direct impact.
  • Opportunities for personal and professional development in a fast-moving biotech environment.
  • Freedom to shape your role and MicroHarvest’s operational foundation.

How to Apply

If you’re excited by the idea of seeing yourself in this role at MicroHarvest, please apply with your CV and a cover letter that best expresses your interest and unique qualifications.

Even if you don’t meet 100% of the qualifications, we encourage you to tell us why you’d be a great fit — we value growth mindset and drive.

Diversity Statement

At MicroHarvest, we value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other protected characteristic. We encourage individuals from all backgrounds and under-represented groups to apply.

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