Project Manager (SaaS / Remote / German )

Your tasks

Solution consulting

• Lead and participate in client-facing workshops to scope and design a fit-for-purpose solution.
• Work closely with the Customer Success team to help them define long-term client success metrics.
• Assist the end-user as the key subject matter expert relating to Publitas.

Project management, delivery, and client satisfaction

• Lead the successful delivery of client projects, ensuring high levels of client satisfaction throughout the entire project lifecycle.
• Proactively manage client relationships, acting as the key point of contact to ensure alignment between client needs and project goals.
• Oversee all aspects of project management, from requests to estimation to planning and delivery.
• Plan and create detailed project timelines, ensuring clear documentation of meeting notes, project progress, and risks.
• Develop comprehensive project plans in consultation with both internal and external stakeholders.
• Monitor project performance, progress, and resource capacity to ensure timely and high-quality deliveries.
• Maintain proactive communication with clients and stakeholders, informing them of project status, milestones, and potential issues.
• Develop new project documentation, including project plans, detailed timelines, communication plans, and stakeholder maps.
• Ensure all documentation is kept up to date and easily accessible for internal teams and clients alike.
• Provide regular project updates and status reports to clients and stakeholders.
• Identify, categorize, and escalate delivery risks.
• You’ll consult clients on their design/technical best practices and make suggestions based on our current services package.
• Ensure clients and internal stakeholders are aware of project status, outstanding tasks, and agreed timelines while keeping projects within plan.
• Following projects through the entire project life-cycle, working in an agile environment.

Your profile:

• Fluency in English and German
• Prior experience working directly with clients to understand requirements and implement technical solutions.
• Experience with Digital publishing/Marketing and Retail clients.
• Knowledge and experience of project management methodologies and design.
• Experience using Asana, JIRA, or a similar project management interface.
• You have a basic understanding of HTML, tag management software, SEO and Google Analytics, as well as basic
• knowledge of Adobe InDesign/Photoshop.
• Must be a natural problem solver.
• Have significant commercial acumen.
• Proven track record in delivering SaaS implementation projects.
• Skilled communicator with the ability to identify and engage key stakeholders.
• Excellent organizational and planning skills.
• Currently based in the EU.
• Nice to have: Fluent in Spanish

Your benefits:

• Competitive, market-related compensation.
• Twenty-five vacation days per year and your National Holidays off.
• Work from anywhere you desire.
• A monthly shared office space/co-working allowance.
• A one-time home office setup stipend.
• A top-of-the-line MacBook.
• Monthly wellness allowance to stay healthy while working remotely.
• Annual retreats in some of the greatest cities in the world.
• Free books in Kindle and Audible store.
• We’ll challenge and support each other through 1-1 sessions to get the most out of your and our potential.

About the company

Publitas empowers businesses to deliver paperless discovery-commerce experiences that engage, inspire, and have the potential to reach more customers than was ever possible. We combine a healthy dose of persistence with the will to embrace crazy ideas and push new boundaries. Guided by a desire to do things better, we want to improve the world around us.