Account Executive – Enterprise Sales

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About New Relic

New Relic is a global team of innovators dedicated to shaping the future of observability. Our intelligent observability platform helps organizations thrive in an AI-first world by providing deep visibility into complex digital systems.

As we continue to expand globally, we are seeking passionate professionals who want to help the world’s leading companies optimize their applications, infrastructure, and digital experiences.

About the Opportunity

We are looking for an Account Executive to join our high-performing sales organization and drive strategic growth across a portfolio of key enterprise customers in Germany.

In this role, you will serve as a trusted advisor, helping enterprise organizations realize measurable business value through the adoption and expansion of New Relic’s observability platform.

You will work closely with senior technical and business stakeholders, identifying growth opportunities, managing complex sales cycles, and driving long-term customer success.

Key Responsibilities

• Develop Strategic Account Plans:
  Create and execute multi-year account strategies for a portfolio of high-value enterprise customers.
• Build Executive Relationships:
  Establish trusted relationships with key decision-makers, including CTOs, Vice Presidents of Engineering, SRE leaders, and DevOps executives.
• Drive Enterprise Expansion:
  Identify, qualify, and close complex upsell and cross-sell opportunities by understanding customer environments, architectures, and business priorities.
• Lead Cross-Functional Teams:
  Coordinate and guide virtual account teams consisting of Solution Consultants, Sales Development Representatives, and Marketing stakeholders.
• Maintain Forecast Accuracy:
  Manage pipeline health, forecast revenue accurately, and provide insights into deal progression and strategic opportunities using Salesforce.
• Lead Negotiations:
  Manage enterprise contract negotiations, renewals, procurement processes, and legal reviews for large-scale agreements.

Required Qualifications

• Extensive experience in a quota-carrying, enterprise-focused B2B SaaS sales role.
• Proven success driving expansion opportunities, complex renewals, and strategic account growth.
• Demonstrated ability to manage multi-stakeholder enterprise sales cycles involving six- and seven-figure opportunities.
• Experience managing sales cycles exceeding six months in duration.
• Strong understanding of enterprise sales methodologies such as:
  • MEDDPIC
  • Challenger Sales
  • Value-Based Selling
• Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and executive audiences.
• Strong understanding of the German enterprise market and business culture.
• Eligibility to work in the applicable location. Visa sponsorship is not available for this role.

What You’ll Bring

• Strategic account management expertise.
• Strong business acumen and consultative selling skills.
• Ability to influence senior stakeholders and executive decision-makers.
• Experience working with highly technical products and solutions.
• Excellent forecasting, pipeline management, and deal execution capabilities.
• Strong collaboration skills and experience leading cross-functional teams.

Flexible Work Environment

New Relic believes in empowering employees through a flexible workforce model. Depending on the role and business needs, employees may work in:

• Fully remote environments
• Hybrid work arrangements
• Office-based settings

Our goal is to provide work environments that enable employees to perform at their best while maintaining flexibility and balance.

Diversity, Equity & Inclusion

Creating a diverse, welcoming, and inclusive workplace is a core value at New Relic. We encourage individuals from all backgrounds and career paths to apply, including those with non-traditional experiences.

We believe diverse perspectives make our products, teams, and company stronger, and we are committed to fostering an environment where employees can bring their authentic selves to work.

Accessibility & Accommodations

New Relic is committed to providing reasonable accommodations throughout the application and interview process. Candidates requiring assistance may contact the recruiting team to discuss accommodation needs.

Hiring Process & Compliance

• All successful candidates must verify identity and employment eligibility in accordance with applicable laws.
• Due to the nature of customer data and security responsibilities, criminal background checks may be required as part of the hiring process.
• Qualified candidates with arrest or conviction records will be considered in accordance with applicable laws and regulations.
• Certain positions may require successful completion of export compliance assessments due to New Relic’s use of encryption technologies subject to U.S. export control regulations.

Equal Employment Opportunity

New Relic evaluates all candidates based on qualifications and merit. Employment decisions are made without regard to race, religion, ethnicity, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, neurodiversity, veteran status, marital status, political beliefs, or any other legally protected characteristic.

Join New Relic

If you’re passionate about helping enterprises unlock the full value of observability and want to contribute to the future of intelligent software operations, we’d love to hear from you.

Join New Relic and help the world’s leading companies build better digital experiences.

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