We are looking for a Senior Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering.
Your mission will be to ensure Doctolib’s platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives. You will work within a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.
Working in the tech team at Doctolib means taking ownership of critical systems, driving reliability improvements end-to-end, and partnering closely with product and engineering teams to enable fast, safe delivery.
What You’ll Do
Your responsibilities include but are not limited to:
- Build and maintain infrastructure automation and infrastructure-as-code at scale, with a strong focus on consistency, reliability, and developer experience across 170+ applications.
- Identify and lead large-scale cross-cutting reliability initiatives, including improvements to incident detection, response, and postmortem analysis capabilities.
- Design, build, and improve infrastructure components that support reliability, scalability, and observability across the platform.
- Define and drive SLOs, error budgets, and alerting standards across multiple product teams.
- Take part in the on-call rotation and actively contribute to improving the on-call experience by reducing noise and ensuring actionable telemetry.
- Partner with software engineering teams to embed reliability practices early in the development lifecycle.
Who You Are
Before you read on: If you don’t have the exact profile described below but feel this job description matches your skill set, we still encourage you to apply.
You’ll be a great fit if you:
- Have solid hands-on experience (5+ years) in a Site Reliability Engineering role within a large-scale, multi-team production environment.
- Have proven experience with cloud platforms such as AWS, GCP, or Azure.
- Have strong experience with containerization and orchestration technologies. Kubernetes is a must, including its deployment and scaling strategies ecosystem.
- Have experience working closely with software engineering teams to co-design reliable systems.
- Have hands-on experience with infrastructure as code, particularly Terraform, applied in real production contexts.
- Have experience managing on-call rotations and leading incident response in high-stakes environments.
- Have experience with GitOps workflows, including ArgoCD and Helm.
- Are comfortable with at least one scripting or programming language, such as Python, Go, or Ruby, for automation.
- Are fluent in English.
It Would Be Fantastic If You
- Have implemented and operated SLIs, SLOs, and error budgets in production.
- Appreciate working in regulated environments, healthcare, fintech, or similar industries. At Doctolib, data privacy and compliance are part of every engineering decision, and you’ll experience this from day one.
- Care about reliability enablement, golden paths, runbooks, and shared libraries. If these concepts are new to you, no worries: it’s how we work at Doctolib, and you’ll help us build it.
Life at Doctolib Tech
Our solutions are built on a single, fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and country- and healthcare-specialty-specific requirements.
Our technology stack includes:
- Rails
- TypeScript
- Java
- Python
- Kotlin
- Swift
- React Native
We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here.
Want to learn more about our tech culture and environment? Visit the Doctolib Tech site.
What We Offer
- Public Transportation: A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib.
- Generous Vacation: 28 vacation days, plus one additional day for each full calendar year of employment, up to a maximum of 30 days.
- Work from Abroad: Work from abroad for up to 10 days per year through our flexibility days policy.
- Company Health Insurance: Great supplementary benefits through our partner Allianz.
- Company Pension Scheme: A company pension scheme (bAV) through Allianz with an employer subsidy of 40%, or 15% during the probationary period.
- Parental Support: The Doctolib Parent Care program, which includes one additional month of parental leave and much more.
- Employee Value Sharing: Enrollment in Doctolib’s long-term employee value-sharing plan, DoctoGrowth.
- Mental Health and Coaching: Free mental health and coaching services through our partner Moka.care.
- Sports and Fitness: Subsidized sports membership through our partner Urban Sports Club.
- Flexible Workplace: A flexible workplace policy offering both hybrid and office-based working modes.
- Food and Meals: Healthy snacks, a regular breakfast buffet, and a subsidized meal benefit.
- Caregiver and Disability Support: A dedicated package for caregivers and workers with disabilities, including adaptations to the remote-work policy, additional days off for medical reasons, and psychological support.
- Relocation Support: Assistance in case of international mobility.
- AI Tools and Training: Access to leading AI tools for coding and development, along with dedicated training.
Our Interview Process
- Recruiter Interview
- Technical SRE Interview
- System Design Interview
- Behavioral Interview
- At least one reference check
We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page.
Job Details
- Employment Type: Permanent position
- Tech Stack: Kubernetes, Terraform, AWS / GCP, Prometheus, OpenTelemetry, Datadog, and ArgoCD
- Working Hours: Full-time
- Location: Berlin, Germany
- Work Arrangement: Hybrid setup, with up to two remote days per week
- Start Date: As soon as possible
We Welcome Everyone
At Doctolib, we are committed to improving access to healthcare for everyone. This commitment extends to our recruitment process. We evaluate candidates based solely on their qualifications and motivation, without any form of discrimination.
The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.
To ensure equal opportunities, we invite you to exclude personal information, such as pictures and age, from your application. If you require any accommodations, please let us know so we can support you throughout the hiring process.
Join us in building the healthcare we all dream of!
Your Data Privacy
All information provided is processed by Doctolib for application management. For details about data processing, click the relevant link for your country:
- Germany
- France
- Italy
- Netherlands
For inquiries or to exercise your rights, please contact hr.dataprivacy(at)doctolib.com.
