Staff AI Product Analyst, Product Management

About Grafana Labs

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale.

Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI. It gives teams and their agents unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions.

Customers including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.

Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast while staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote position. We are looking for candidates in the UK, Germany, Sweden, or Spain.

About the Role

We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization.

This role will support the teams building:

• Grafana Assistant – our synchronous chat experience
• Investigations – our asynchronous AI workflow for incident analysis
• AI observability solutions – including Agent Observability

You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions.

This is a highly cross-functional role. You’ll work closely with Product, Design, Engineering, and Data partners, with a primary focus on supporting the AI team. You will report to the Product Analytics Manager.

If you’re excited about building strong product analytics capabilities and using data to shape the future of AI-powered experiences at Grafana, we’d love to hear from you.

You Will

• Partner cross-functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning.
• Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes.
• Guide the instrumentation of product data in collaboration with Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows.
• Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions.
• Develop dbt models to transform and test user behavior data in partnership with our Analytics Engineering team.
• Influence best practices for Product Analytics across teams and help define standards as the company scales.
• Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions.

You Have

• Experience partnering across Product and Engineering organizations, with familiarity with typical product KPIs and frameworks such as DAU/MAU, funnels, and A/B testing.
• Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows.
• SQL: Writing complex yet efficient SQL is a daily habit for you.
• Data Visualization: Experience with tools such as Tableau, Looker, Omni, Hex, or, of course, Grafana.
• Experience writing dbt models, implementing Product Analytics tooling such as Heap, Pendo, Amplitude, or FullStory, and using code version control such as Git.
• Experience using AI-assisted coding tools such as Cursor or Claude Code to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization, and code development.
• Excellent communication skills, with the ability to explain technical topics to non-technical audiences and maintain the cross-team and cross-functional relationships necessary for the team’s success.

A Plus If You Have

• Knowledge of observability.
• Familiarity with Airflow or Prefect for generating ad hoc ETL jobs.

Compensation & Benefits

In Germany, the base compensation range for this role is €97,034 – €116,441.

Actual compensation may vary based on level, experience, and skillset as assessed during the interview process. Benefits include:

• Equity
• Bonus, if applicable
• Other benefits provided by Grafana Labs

Compensation ranges are country-specific. If you are applying for this role from a different location than those listed above, your recruiter will discuss your specific market’s defined pay range and benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture: As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization: Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication: Expect open decision-making and regular company-wide updates.
• Innovation-Driven: Enjoy autonomy and support to ship great work and try new things.
• Open Source Roots: Work within community-driven values that shape how we operate.
• Empowered Teams: Experience a high-trust, low-ego culture that values outcomes over optics.
• Career Growth Pathways: Defined opportunities to grow and develop your career.
• Approachable Leadership: Transparent executives who are involved, visible, and human.
• Passionate People: Join a team of smart, supportive people who care deeply about what they do.
• In-Person Onboarding: Thrive from day one alongside fellow new Grafanistas while learning about what we do and how we do it.
• Balance Is Key: We operate a global annual leave policy of 30 days per annum. Three days of annual leave are reserved for Grafana Shutdown Days to allow the team to truly disconnect. We will comply with local legislation where applicable.

Equal Opportunity Employer

Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment, identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic protected by local law.

We believe that equality and diversity build a strong organisation, and we work hard to ensure that this is the foundation of our organisation as we grow.

AI in Recruitment

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.