About MOIA
MOIA is reimagining the future of mobility by developing safe, autonomous, and sustainable transportation solutions designed around the needs of cities and their people.
With more than 400 employees representing over 60 nationalities, MOIA combines technology, mobility, and innovation to create scalable solutions that transform urban transportation. Since launching our ridepooling service in Hamburg in 2019, we’ve transported more than 12 million passengers and are now evolving into a technology provider delivering turnkey autonomous mobility solutions.
Senior IT Project & Process Manager (m/f/d)
As a Senior IT Project & Process Manager, you will play a strategic role at the intersection of IT delivery and business process excellence.
You will lead complex IT initiatives within a SAFe environment while designing, governing, and continuously improving end-to-end business processes across vehicle commercialisation and after-sales domains. In addition, you’ll help integrate new business models, such as MOIA, into the existing Volkswagen Group systems and operational landscape.
This position offers the opportunity to act as a trusted advisor to senior stakeholders, shaping both project execution and enterprise process excellence.
Your Responsibilities
- Lead strategic IT initiatives
- Own SAFe Epics throughout their full lifecycle, from ideation and planning through implementation and value realization.
- Drive complex IT projects while ensuring alignment with business objectives.
- Drive business process excellence
- Design, govern, and continuously improve end-to-end business processes across sales and after-sales functions.
- Establish process standards and governance frameworks that support operational excellence.
- Support enterprise integration
- Ensure the successful integration of the MOIA business model into existing Volkswagen Group systems and operational processes.
- Coordinate system, process, and organizational changes across multiple business areas.
- Coordinate cross-functional delivery
- Manage stakeholders, project dependencies, release planning, testing activities, and risk mitigation.
- Facilitate collaboration between business and technical teams to ensure successful project outcomes.
- Establish governance and collaboration standards
- Develop and maintain governance models, process ownership structures, and clear responsibilities.
- Own and continuously improve Jira and Confluence governance to enable efficient collaboration and high-quality documentation.
Your Profile
- Degree in Business Informatics, Business Administration, Computer Science, or a comparable qualification.
- Significant experience managing complex IT projects and programs within enterprise environments.
- Strong expertise in business process management, process modelling, and governance, including BPMN.
- Proven experience working within SAFe, ideally as an Epic Owner or in a comparable leadership role.
- Experience integrating new business solutions into existing enterprise system landscapes.
- Advanced knowledge of Jira and Confluence in enterprise-scale environments.
- Experience within the automotive industry or Volkswagen Group is considered a strong advantage.
- Excellent stakeholder management and communication skills across senior leadership and cross-functional teams.
- Strong analytical thinking, structured problem-solving abilities, and the ability to manage complex initiatives.
- Passion for continuous improvement, organizational effectiveness, and delivering sustainable business value.
Why Join MOIA?
- Competitive Compensation – Attractive salary package including performance-based bonus.
- Hybrid Working – Flexible hybrid work model, allowing teams to determine the balance between remote work and office collaboration.
- Flexible Working Arrangements – Flexible working hours and arrangements to support parenting, caregiving, volunteering, and other personal commitments.
- Home Office Support – Home office budget and monthly expense allowance to create a productive remote workspace.
- International Remote Work – Work remotely from more than 35 countries for up to six weeks each year.
- Mobility Benefits – Fully subsidized Deutschlandticket for public transportation and discounted MOIA rides.
- Health & Wellbeing – Subsidized fitness memberships or bike leasing, plus mental health support, individual coaching sessions, and wellbeing workshops.
- Learning & Development – Continuous learning days, job rotation opportunities, training programs, workshops, conferences, coaching, books, and language classes.
- Work-Life Balance – 30 vacation days, sabbatical options, and unpaid leave opportunities.
- Relocation Support – Comprehensive relocation assistance, including visa and administrative support.
- Dog-Friendly Offices – Bring your dog to work in our welcoming office environment.
Our Culture
At MOIA, collaboration happens through a flexible hybrid working model that combines remote work with regular in-person teamwork across our Berlin and Hamburg offices.
We believe that spending time together strengthens trust, improves collaboration, and helps solve complex challenges while giving teams the autonomy to organize how they work best.
Diversity & Inclusion
MOIA is committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to succeed.
As a member of Charta der Vielfalt, we actively promote diversity across age, gender identity, ethnicity, race, sexual orientation, physical or cognitive ability, and all backgrounds. We also provide unconscious bias training and use diverse hiring panels to support fair and inclusive recruitment.
We encourage applications from candidates of all backgrounds, even if you don’t meet every listed requirement. If you’re excited about MOIA’s mission, we’d love to hear from you.
Application Information
- We encourage authentic application responses that reflect your own experiences and perspective.
- Please do not include your photograph, age, address, or other personal information unrelated to your qualifications.
- Applications are anonymized during the initial review process to support fair and unbiased hiring decisions.
