Senior QA Engineer

Senior QA Engineer – Samsung Electronics America

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. For over four decades, Samsung has driven innovation, economic growth, and workforce opportunity across the U.S., investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services, and AI technology, we create smarter, sustainable, and more connected experiences that empower people to live better.

SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Position Overview

Samsung Electronics America is seeking a qualified Senior QA Engineer with experience managing, troubleshooting, reproducing defects, and tracking wireless products’ software and hardware performance. The SEA environment is fast-paced, requiring prioritization, flexibility, and quick response.

This role interfaces with cross-functional teams and operators to provide engineering support for new wireless product development and validation of new features and technologies—from initial stages, lab entry, through product launch. The engineer will conduct failure analysis to identify root causes, improve product reliability, and ensure quality standards, focusing on pre/post-launch Samsung mobile products.

Role and Responsibilities

• Bachelor’s degree with a minimum of 3 years related experience
• Utilize AI-based tools or models to enhance QA efficiency
• Experience with field data analysis and return/defect data tracking
• Analyze issues from both hardware and software perspectives
• Drive quality improvement initiatives across teams
• Present complex findings and recommendations to executive leadership
• Strong hardware analysis skills combined with solid understanding of software behavior and hardware interaction
• Korean (business proficiency) and English (business proficiency) speaking/reading/writing preferred but not required

Skills and Qualifications

• Outstanding communication skills, both written and verbal
• Team player mindset
• Detail-oriented with proficiency in data handling using Excel and creating meaningful tables, graphs, and averages
• Focus on critical details important to clients to improve wireless device performance
• Comfortable using all types of electronic lab test equipment (a plus)

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Inclusion and Equal Opportunity

At Samsung, innovation and growth are driven by an inclusive culture and diverse workforce. We strive to create a global team where everyone belongs, has equal opportunities, and is inspired to be their true selves. Together, we build a better tomorrow for customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, veteran status, disability, genetic information, or any other legally protected characteristic.

Reasonable Accommodations

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in the application process. If you need assistance, please contact our Reasonable Accommodation Team at 855-557-3247 or via email at [email protected].

Note: This contact is for accommodation requests only and not for general employment inquiries.