Senior Network Operations Engineer

Job Description: GNOC Engineer (IC3)

We are seeking a skilled and proactive engineer with 3–5 years of experience to join our Global Network Operations Center (GNOC) team on-site in Abilene, Texas. The GNOC is the front line for addressing physical network issues and operates 24x7x365 to ensure the reliability and efficiency of Oracle’s network infrastructure.

Primary Objectives

• Ensure maximum possible service availability and performance
• Deliver premier customer service
• Maintain high-quality structured cabling and data center build standards
• Provide comprehensive support to Engineering, Operations, and other technical teams

Note: This is a full-time on-site position requiring day/night shifts, weekends, and holidays. Occasional travel and biometric data processing for access control are also required.

Responsibilities

NOC Operations

• Perform safe network changes using procedures and tools
• Mentor junior engineers
• Participate in incident response and support rotations
• Analyze network incidents and conduct root cause analysis (RCA)
• Join major incident calls and provide technical resolution support
• Manage fault handling and vendor escalations

Leadership

• Collaborate with shift leads and managers to optimize operations
• Lead projects and tool development to enhance GNOC performance
• Conduct interviews and hire junior engineers
• Represent GNOC in meetings and audits

Automation & Scripting

• Collaborate on network automation tooling
• Develop scripts for routine tasks (Python, Puppet, SQL, Ansible)

Project Management

• Lead runbook development and training initiatives
• Support short- and long-term project execution

Technical Qualifications

Networking

• Expert in protocols: PBGP, OSPF, IS-IS, TCP/IP, VPN, DNS, DHCP, SSL, MPLS
• Experience with Juniper, Cisco, Arista, InfiniBand, firewalls, switches
• Network alert diagnosis and fault response
• Large ISP or cloud provider background preferred
• Cisco/Juniper certifications desired

GPU/RDMA

• Experience with GPU/RDMA environments and high-performance computing
• Knowledge of InfiniBand technologies

Design & Build

• Participate in network lifecycle and upgrade projects
• Contribute to network solution design reviews

Soft Skills

• Highly motivated and self-starting
• Excellent written and verbal communication
• Strong time management and organizational skills

Preferred Qualifications

• Bachelor’s degree in related field
• 3–5 years of relevant network experience

Compensation

Salary Range: $79,100 – $158,200 USD per year

Eligible for bonus and equity. Placement based on experience and internal equity.

Benefits

• Medical, dental, vision insurance
• Disability and life insurance
• Flexible Spending Accounts (FSA)
• Commuter and parking benefits
• 401(k) with company match
• Paid time off (vacation, sick leave, holidays)
• Parental leave and adoption assistance
• Employee Stock Purchase Plan

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