Staff Engineer – Site Reliability

Why Scout24?

Scout24 is home to ImmoScout24, Germany’s #1 platform for real estate. For over 25 years, ImmoScout24 has been revolutionizing the real estate market in Germany and Austria. Our goal is to build a digital ecosystem that connects homeowners, seekers, and agents, making finding the right property one of life’s most important decisions.

At Scout24, we value your career just as much. #WorkingAtScout24 means being part of a diverse and inclusive team of 1,060 colleagues across 58 nationalities. We celebrate individuality and encourage open-mindedness and authenticity. This fosters a true learning culture, paving the way for personal development. Mistakes are seen as opportunities to grow and innovate. Together, we act proactively, strive for improvement, and take responsibility. We embrace challenges and successes while treating each other with respect as we are #OneTeam.

If this sounds interesting to you, we’d love for you to join us! Even if you don’t tick all the boxes, we’re happy to hear how you can add value to our team. Grow with us—welcome home!

Aside from our People and Company Culture, we Offer the Following Awesome Benefits:

• Compensation: A competitive salary package and an additional bonus.
• Flexibility: Choose where you work most effectively. We offer a hybrid model, flexible working hours, and 30 vacation days annually.
• Work from Abroad: Our remote working policy allows you to work from abroad for a few weeks per year (subject to business and team needs).
• Relocation: Our relocation agency assists with your visa process and offers an attractive relocation package.
• Use Our Products: Enjoy a plus membership for tenants on ImmoScout24 to find your next home.
• Development: Dedicated monthly learning time, online courses via ScoutAcademy, regular book challenges, structured feedback, “Lunch & Learn” events, and personalized career development.
• Family Support: We offer professional family services to help find childcare centers or provide emergency childcare.
• Furry Feel-Good Manager: Bring your dog to work (with prior approval, to ensure well-being and avoid overcrowding).
• Mobility: Subsidized public transport or Job Bikes.
• Commitment to Sustainability and DEI: Clear environmental and climate protection goals, along with active participation in social and charitable activities. We celebrate diversity through themed weeks on topics like mental well-being, DEI, and sustainability.
• Pension Scheme: A company pension scheme with an attractive subsidy for your personal contributions.
• Most Innovative Office: Our office is located in Berlin near the central station and was awarded for its innovative design. It’s barrier-free and includes a gym, napping room, rooftop terrace, organic coffee, a cafeteria, 100% green electricity, and a weekly massage therapist.
• Health: Life Situation Coaching and regular health check-ups.
• We Are a Tech Company: Work with the latest technical tools and hardware.

About the Role

We’re looking for a Staff Engineer, Site Reliability to lead our reliability program and ensure reliability is ingrained in Scout24’s engineering culture. You’ll collaborate across engineering, product, customer care, and other departments to create a comprehensive reliability strategy. This is crucial to meeting the needs of our rapidly growing real-estate ecosystem.

How Your Role Will Look Like:

Reliability & Observability Strategy

• Research and implement new ways to improve observability platforms and tools.
• Design and execute a reliability strategy aligned with business outcomes.
• Define and track reliability targets (SLOs) to enable data-driven decision-making.
• Guide the technical roadmap for reliability across Scout24.
• Advocate for reliability and resiliency in product development.
• Report key reliability KPIs to leadership, providing insights on system health and trends.

Incident Management Leadership

• Own and improve our incident handling processes and automation.
• Foster a blameless culture, learning from incidents across the company.
• Lead the definition of disaster recovery in the cloud.

Platform & Tooling Collaboration

• Partner with Platform teams to build observability and reliability tooling.
• Collaborate with product teams to solve pain points and deliver impactful solutions.
• Help design and implement monitoring solutions for system visibility.
• Manage budgeting and financial performance of vendors and tools.

Cultural Transformation & Strategic Leadership

• Help teams understand and improve the reliability of their services.
• Provide technical leadership on reliability across engineering, managers, and product teams.
• Raise awareness about the financial and reputational risks of unreliable products.
• Support the “you build it, you run it” model by mentoring teams on resilient systems.
• Drive engineering initiatives, ensuring quality, reliability, security, and performance.

What You Need to Succeed:

• Significant experience in software engineering with scalable distributed systems (around 8 years preferred, but we value skills over timelines).
• Strong SRE background with a deep understanding of SLIs, SLOs, error budgets, and observability.
• Expertise in platform engineering/DevOps, passionate about monitoring distributed systems.
• Experience in incident management, post-incident analysis, and organizational change.
• Experience using AI tools for problem-solving and productivity, with effective human oversight.
• A data-driven mindset using metrics to inform engineering decisions.
• Technical leadership experience including mentoring, pair programming, and solution design.
• The ability to balance strategic vision with tactical implementation.
• Excellent communication skills to translate technical concepts across various stakeholders.
• Growth mindset with strong cross-functional collaboration abilities.
• Fluency in written and spoken English.

Commitment to Diversity and Support for Disabilities

We are committed to further enhancing the diversity of our company and supporting the professional development of people with disabilities. We have a disability representative available to assist you throughout the application process. Please let us know if you require this support in advance.